Social Responsibility

At Quinn London, we want to play our part in making the world a better place, improving the built environment for everyone to enjoy - whilst caring for people and our planet along the way. Our social responsibility shapes everything we do, from the opportunities we create and the communities we shape, to the footprint we leave behind.

Social Value

At Quinn London, Environmental Social Governance and responsible business is embedded in everything we do, we want to play our part in making the world a better place and leave a lasting legacy.

Our mission

We assist our customers to maximise social, economic and environmental wellbeing in accordance with The Public Services (Social Value) Act and measure our social impact around the tried and tested national TOMS Framework.

Our in-house RLO team focus on delivering local initiatives that have the most beneficial lasting impact on the community. We have a robust Social Value strategy in place that outlines our KPIs, which we review internally, on a quarterly and annual basis. We work in partnership with clients, local stakeholders, community groups, schools, and charities to deliver measurable social value impact. Quinn London is an equal opportunity employer, committed to hiring and treating all employees equally.

We are focused on

Creating sustainable employment and apprenticeship opportunities for local people. As a business we hosted over 25 weeks of placement in 2024.

Over 300 hours contributed to inspiring students through career talks and mentoring.

Our team has spent over 900 hours on several local projects, helping transform spaces and support community groups.

In 2024 we contributed over £70,000 to local causes, supporting organisations making a difference in people’s lives.

Health and Safety

We honour our duty of care obligations under the Health and Safety at Work Act 1974 and all related regulations to ensure the Health and Safety of our employees and all those affected by our works.

We understand that the pressures of work and everyday life can affect us all, so have trained Mental Health First Aiders within the company who are always there for support. We’ve also put in place a reliable mental health reporting procedure with the help of the Lighthouse Club, a dedicated charity that provides mental health, financial, work and relationship assistance to construction workers.

Construction is considered a high-risk industry, so we take our responsibility incredibly seriously. We ensure that every single team member is fully trained and competent to carry out their work, meaning that everyone goes home to their families at the end of the day, in the same condition they arrived. As members of the British Safety Council and accredited by CHAS, SafeContractor and Constructionline, we regularly benchmark our performance to ensure our standards exceed industry best practice.

Projects social delivered on

100%

Volunteering Hours

2000+

Net Zero by

2040

Accident Frequency Rate

0.28%

Sustainability

Quinn London works closely with our team, clients, suppliers and subcontractors on all aspects of sustainability, to make environmental considerations integral to our decision-making.

We have committed to ambitious targets to achieve Net Zero Greenhouse Gas (GHG) emissions by 2040 – ten years before the UK Government’s target date. Our continued efforts to reduce GHG emissions extends to all group offices, workplaces, employees, subcontractors, value chain and others affected by our operations. Whenever possible, we develop low-carbon options for our clients and actively encourage the use of sustainable design, materials and construction methods.

To achieve these targets, Quinn London will engage with a range of activities across planning and operations:

Net Zero

We’ll publish our Net Zero Strategy each year, benchmarking our progress against industry standards and UK Government targets. We have partnered with Planet Mark on our Path to Net Zero to comprehensively align our activities with Net Zero efforts. Planet Mark will ensure third party verification of all our GHG emissions, to lead the way in best practice and meet customer, stakeholder, industry and legal expectations.

Education

As part of our Social Value initiative, we engage with local schools and colleges to raise awareness around topics such as sustainable buildings, use of energy efficient plant and machinery, and environmental best practises.

Supply Chain

We’ll examine the embodied carbon within our supply chains, utilising low carbon alternatives as set out in the UK Government’s Industrial Decarbonisation Strategy. All our suppliers must meet minimum environmental standards and agree to adhere to Quinn London’s Environmental & Sustainability terms and conditions.

Energy

We source all energy from renewable energy providers and aim to constantly improve; minimising waste and reducing the use of machinery and plant where possible, or replacing with more energy-efficient alternatives. We’ve installed sub-meters to monitor, record and report on the electricity and water usage on all our sites. We fully support electric vehicle use and offer charging points on all sites, as well as regularly assessing modes of transport to work and between sites, championing sustainable, low-emission solutions where possible.

Resources

We have a dedicated internal Sustainability Team who are responsible for delivering and auditing against our Net Zero targets. Every site has individual environmental training and inspections, and we aim to roll out Whole Life Carbon Assessments for each project worth over five million pounds in order to support sector-wide efforts to reduce GHG emissions by 2030. We’ll use the nationally recognised RICS Standards as a benchmark for these activities.

Environment

We will report all sources of environmental impact over which we have operational control. Our Sustainability Team promote good environmental practice and seek opportunities to enhance biodiversity across our construction sites.

Innovation

We will implement innovations in design, materials, technology and process to reduce GHG emissions and improve sustainability. Quinn London strives for collaboration between all stakeholders - including clients, supply chain, consultants and material providers - to ensure we deliver the most environmentally friendly solutions.

Government

As a construction company, we understand the impact our operations have on the environment. We will closely follow changing UK Government guidelines to ensure best practice is adhered to. Furthermore, we will work with our clients to ensure that our solutions for both refurbishment and new build projects aligns with the climate emergency declaration.

Social Responsiblity News

21/03/25

Quinn London’s Partnership with Cook for Good

10/03/25

Spark Programme Partnership with Peabody- Empowering Young People

26/02/25

#MakeItVisible

RESIDENT LIAISON

Quinn London’s in-house Resident Liaison Officers work proactively with residents to keep them informed every step of the way, providing support and advice prior to works commencing, through to completion and beyond.

We believe that with great communication, we can build strong relationships and customer care for our communities during and following our works. Our Resident Liaison team receive a wealth of customer care and safeguarding training, including working with vulnerable residents. Upon completion, our resident satisfaction surveys allow us to review our processes and level of care, ensuring we’re always delivering a service we are proud of.

I was very impressed with the site team that completed the refurbishment of my kitchen and bathroom. They were polite well mannered and always turned up on time. They left my flat immaculate at the end of each day”
Resident Catalyst Housing Group feedback to RLO team

Accreditations

Documents and Policies library

Access to a comprehensive archive of Health & Safety, Social Value and Sustainability policies